All Space Hosts FAQs

What is All Space?

All Space is an online peer to peer marketplace for storage space rental. We connect you to your local community and help find flexible, secure and affordable storage solutions.

Is All Space a storage provider?

No. All Space is a technology platform that connects Hosts and Renters. Space Hosts are independent and use All Space website to facilitate the provision of storage services to you.


Why should I be a host?

Being a Host is a great way to help your local community and also earn extra money on unused space in your home or property. This can help you to reduce the cost of home ownership, pay your mortgage off faster, or save for a holiday as an example.

What does it cost to list my space and how much money can I make?

It is absolutely free to list your space on our website!All Space collects a small fee on each invoice billed to the Renter to handle payment processing and admin tasks.

Space rate will depend on the type of space offered and its proximity to public amenities. Access type, security features and space area may also influence a host’s pricing decision. 

As a rough guide, a lock up garage on average will rent for about $200-$300 a month. A spare bedroom is about $150-$200 per month, an average shed about $100-$150 per month. Price to the market not over it, to ensure a quick rental. It is always a good idea to benchmark your space with other listings on All Space and make it cheaper if yours has less features or vice versa.

How am I protected as a Host?

As a Host you can refer all tricky issues to All Space. On the rare occasion where the need may arise, we can help manage resolutions including but not limited to, payment, storage removal due to overstay, lost items claims by renter etc.

In addition, All Space, in our absolute discretion and subject to terms and conditions, may offer to pay an amount up to NZD5,000 in compensation for loss or damage to Stored Goods or Property (for more information, please refer to Clause 11 in All Space Terms and Conditions https://allspace.co.nz/terms-and-conditions).

What if I do not want to accept a renter’s request?

You can decline any request you do not deem suitable. Before you make your decision, we encourage you to check Renter’s previous reviews and ratings and ask as many questions as you’d like through our internal messenger.

How will I get paid?

Payments are made within the first week of every month into your nominated NZ bank account.

Can I get my space back when I need it?

Length of rental can be set or left open ended when you start a new contract with a Renter. If circumstances change and you need your space back, you should give at least 3 weeks notice to give a Renter time to clear his/her goods. Please refer to All Space Terms and Conditions for more details (https://allspace.co.nz/terms-and-conditions).

What are my tax obligations?

Any income that you earn by renting out your space on All Space should be declared on your annual tax return, as is the case with all income whether that be from Uber, AirBnB or Trademe.

We recommend that you consult with your accountant or tax advisor to understand your personal tax obligations, and any tax deductions that you may be eligible to claim.

What about Insurance?

Some domestic Home & Contents Insurers have exclusions or will not cover any commercial activity carried out in your home. It is our recommendation that you confirm with your broker or insurer.

If your insurer is unwilling to assist in covering your activities with All Space– please contact us at [email protected] and we can refer you to supportive local insurers that may be able to assist.

What happens if I stop getting paid?

In the unlikely event of payment default All Space will make every effort to assist you to contact the Renter regarding their stored goods and payment. We also have provisions within our Terms and Conditions regarding abandonment events and payment default. We would encourage you to familiarize yourself with All Space Terms and Conditions (https://allspace.co.nz/terms-and-conditions).


I have a dispute with the Host/Renter – how do I resolve it?

As a Host, you have a direct relationship with the Renter, and a separate independent relationship with All Space. If you have a dispute, you should try to resolve the issue immediately with the other party. 
If this cannot be achieved, contact All Space for assistance on 0800-112-024 or by emailing us on [email protected] We will work with both parties to solve the issue.

What is my relationship with All Space and the other party?

All Space provides the technology platform and marketplace for Hosts and Renters to transact but does not supply the primary service, being the space rented. As a Host, you have a direct relationship with the Renter, and a separate independent relationship with All Space.

We strongly recommend you verify the identity of the contracting party, the items stored and clearly outline the conditions of the rental prior to accepting a booking.

How can I contact All Space if I need assistance?

You can contact us at any time by going online and filling out Contact Us form on https://allspace.co.nz/contact, by emailing us directly on [email protected] or calling on 0800-112-024. All user enquiries will be addressed within 48-hour period.